steve kwan user experience designer

The Internet's only wheelchair-accessible website.

resume

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objective

• To further advance my expertise in human-computer interaction and information architecture.

skills summary

• human-computer interaction
  • User interface design, usability and accessibility engineering, WCAG / WAI guidelines and Section 508.
• web design
  • XHTML, CSS, JavaScript, XSL/XSLT, Ajax, Photoshop, Dreamweaver and Flash.
• knowledge management
  • Information architecture, records management, library and archival automation.
• software engineering
  • C, C++, C#, Java, the MFCs and the .NET Framework.
• public relations
  • Client relations, webinars, RFPs, sales demos, technical writing and web marketing.

employment

• Eloquent Systems Inc.: Lead Software Engineer
  (Aug. '04 – Present)
  • Lead developer of Eloquent's knowledge management suite
    • using Java, JavaScript, Ajax, HTML, CSS, XML and XSL/XSLT.
  • Primary client contact during the entire project life cycle
    • for initial sales demonstration, RFP proposal, project management and support.
  • Responsible for all aspects of product development and delivery
    • including requirements gathering, design, implementation and installation.
  • Developer of knowledge management solutions for major clients
    • such as the State of California, Alliance Atlantis and others.
• MINISIS Inc.: Software Engineer
  (Oct. '02 – Aug. '04)
  • Developer of MINISIS Inc.'s core cultural assets product
    • using C, C++ and the MFCs.
  • Developer of M3, one of the top-rated museum applications in the world
    • using in-house tools, C# and XML.
  • Consultant and primary contact for major clients
    • such as the National Archives of Canada, the Archives of Ontario and others.
  • Developer of the MINISIS Inc. website and web-based product line
    • using XML, PHP, HTML, Photoshop and Flash.
  • Network administrator and security auditor
    • using Red Hat Linux and Windows 2000/2003 Server.

education

• British Columbia Institute of Technology
  (Apr. '03 – Present)
  • B.Tech in Computer Systems Technology, major in Human-Computer Interaction (in progress)
  • Honors student.
• British Columbia Institute of Technology
  (Sep. '00 – May '02)
  • Dipl.T in Computer Systems Technology, major in Data Communications
  • Honors graduate.

honours & affiliations

• University of British Columbia (UBC)
  • Guest lecturer. Topic: Using information architecture to manage records retention.
• University of British Columbia (UBC)
  • Guest lecturer. Topic: Information architecture and archival management systems.
• Federal Government of Canada
  • Enhanced reliability clearance with MINISIS Inc.

references

• Available upon request.