resume

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expertise

  • user experience design
    • Web 2.0 and Rich Internet Application (RIA) design, Human-Computer Interaction (HCI), usability and accessibility engineering, WCAG / WAI guidelines, Section 508.
  • requirements analysis
    • Prototyping, use case design, usability testing, project management.
  • web design
    • HTML, CSS, JavaScript, jQuery, Ajax, Photoshop, Dreamweaver, Flash.
  • user interface design
    • Flex, Silverlight, C#, ASP.NET, C, C++, and Java.
  • knowledge management
    • Information architecture, records management, library and archival automation.
  • sales & marketing
    • Webinars, RFPs, product demos, technical documentation, web marketing.

career

  • Zen Point Design Ltd.: Director of User Experience(Nov. '08 – Present)
    • Prototyped and designed Web 2.0 / RIA products for major clients
      • using HTML, CSS, JavaScript, JQuery, Flex, and Silverlight.
    • Acquired and managed all major clients
      • including Vitrium Systems Inc. and antarctica | DIGITAL.
  • Vitrium Systems Inc.: User Experience Designer(Apr. '07 – Nov. '08)
    • Designed Vitrium's flagship products: docmetrics, protectedpdf and PDFSalesLeads
      • scoped initial requirements for the product and translated into use cases.
      • wireframed and prototyped the entire user experience.
      • designed and conducted usability tests.
      • managed the introduction of new features and requirements.
    • Enhanced corporate sales and marketing efforts
      • conducted product demos and developed product websites.
    • Led and managed customer success team
      • clients include Adobe, Texas Instruments and the University of Phoenix.
  • Eloquent Systems Inc.: Lead Software Engineer(Aug. '04 – Aug. '07)
    • Led development of Eloquent's web-based knowledge management products
      • used Java, Ajax, HTML, CSS, XML and XSL / XSLT.
    • Gathered requirements and designed solutions for major clients
      • clients include the State of California and Alliance Atlantis.
  • MINISIS Inc.: Software Engineer(Oct. '02 – Aug. '04)
    • Redesigned M3, one of the top-rated museum applications in the world
      • used in-house tools, C# and XML.
    • Customized software and handled relations for major clients
      • clients include the National Archives of Canada and the Archives of Ontario.

education

  • Honours B.Tech in Human-Computer Interaction (HCI)(Apr. '03 – Dec. '09)
    • British Columbia Institute of Technology, part-time studies
  • Honours Dipl.T in Computer Systems Technology(Sep. '00 – May '02)
    • British Columbia Institute of Technology

honours & affiliations

  • CODiE Awards 2009 finalist
  • Gartner "Cool Vendor" 2008 Award
  • CompTIA Software Innovation Awards 2008 finalist
  • University of British Columbia lecturer, information architecture
  • Canadian national enhanced reliability clearance