steve kwan user experience designer

Rogers becomes one of my most-hated telecoms

(January 12th, 2006 - 6:21PM)

My lunch this afternoon was interrupted by a lady from Rogers. She informed me that she was calling regarding my account. Apparently my payments are late, and if I don't pay up she is going to "call collections."

Imagine my shock. Especially considering I'm not a Rogers customer. I'm with Bell.

Apparently there was some confusion because I attempted to set up a land line with Rogers a while back, but promptly cancelled. I was still floating around in their system somewhere.

After trying to work my problem out with their representative, I became quite livid. As a result, I am adding Rogers to my blacklist of telecoms.

Steve's blacklist of telecoms:

• Telus
• Rogers