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Steve dealing with clients
(August 3rd, 2005 - 8:37PM)
The following are paraphrased versions of actual conversations I have had with clients regarding our software.
Client: "Steve, I'm having a problem with the software." [Explains problem] "What do you think the problem is?"
Steve: "The user."
Client: "Steve, the software is doing something funny."
Steve: "Funny 'ha ha?'"
Some of you might think that the above comments are a bit flippant for a professional. In, my defense, I think it is a software engineer's job to educate his users and help them solve their problems. Even if they are the problem.
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